Help, when you need it.
Find services, check parts compatibility and plan a workshop visit.
Let Allie show you around.
Find an answer, follow a guide or try a task with sample data.
Find an answer
3 topics in Accounts and security
How do I recover my account?
Use Forgot password on the sign-in page and enter your email address. If the account is eligible, a recovery link will be sent. Follow the link to choose a new password.
How do I protect my account with MFA?
Open Security in your account to manage multi-factor authentication. You can set up a supported authenticator app or security key. Save newly issued recovery codes privately; each code works once, and new codes replace the previous set. Never share a password, setup key or recovery code with customer care.
What if I delete my authenticator entry or lose my phone?
Deleting the Allied AutoTech entry from your authenticator app does not turn off MFA. The website cannot detect changes made in your app, so the authenticator remains linked to your account. Choose Set up authenticator again on the verification screen or in Security. Verify with a saved, unused recovery code or another linked method, then scan the new QR code and confirm a code from your app. Your selected old registration is removed only after the new one is confirmed. Save the new recovery codes before leaving. If you have no recovery code, other linked method or session already verified with MFA, the verification screen cannot reset your MFA. Contact customer care for guidance. Never share your password, setup key or recovery codes.
Keep the conversation going.
Send an enquiry or complaint, or follow a request in your account.
Contact customer care133 Stadium Road, beside Kilimanjaro Pizza Jungle Restaurant, Port Harcourt, Rivers State, Nigeria